Prince Equestrian Sports
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BOOKING POLICY
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December 27, 2024
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1. Lesson Cancellation
All lessons must be canceled at least 48 hours in advance to qualify for rescheduling.
Lessons cancelled by PES because of lightning (not rain or other unpleasant weather), horse shows or other farm issues may be rescheduled or refunded depending on availability and circumstances.
2. Rescheduling
For Packages: Only one reschedule is permitted per 30-day period, provided the lesson cancelled outside the 48-hour window.
For Single Lesson Purchase: Only one reschedule is permitted, provided the lesson cancelled outside the 48-hour window.
3. Scheduling
Packages are designed for weekly lessons, following a consistent schedule on the same day and time each week. Irregular scheduling will only be considered under special circumstances and at management's discretion.
We kindly request that this policy be respected and not misused.
4. Group Lessons
Riders must be approved beforehand for safety and skill assessment.
Duration: 1 hour.
If a group lesson transitions to a private lesson, the session will last 30-45 minutes.
5. Private Lessons:
All new or beginner riders must start with a private lesson for evaluation.
Beginner/first-time lessons: 1 hour.
Advanced riders who arrive early to prepare (e.g., tack up) will have 45-minute sessions.
Time slots for all lessons are reserved in 1-hour blocks.
6. Late Arrivals:
In the event that the student arrives to the lesson late, the lesson will proceed and conclude at the scheduled time at the full price of the lesson.
7. No-shows:
Please inform the instructor promptly if you will be late or need to cancel a lesson. Failure to communicate will result in the lesson being marked as a no-show. Two consecutive no-shows will result in the cancellation of all future lessons.
8. Weight Limit:
For the safety and well-being of our horses, we kindly ask riders to ensure they weigh 200 pounds or less when booking a ride. We appreciate your understanding and cooperation in helping us maintain the health of our animals.
Riders exceeding the 200-pound weight limit will not be permitted to ride, and no refunds will be issued.
POLICY CHANGES
Changes in this policy will be posted on our Website. You are advised to check our Website regularly to view our most recent booking policy.